Assessing the start-up costs is naturally the place to begin. The start up costs can be influenced by various factors. Consider the following as you make your choices:
A recent client came to us with a vision to start a Coffee & Bakery store. He had done his homework, chosen a great location and he had the experience and passion. I liked what I heard, but we needed to work on the “numbers”. We developed a list with all the necessary start-up expenses that will be drawing down his cash. We then set up spending priorities, rating the impact that our choices would have on his vision and on the store’s quality image. We had to consider our options and the inherent “trade offs”. Part of the discussion revolved around the following:
- The image we wanted to project to prospective customers. The beginning is half of everything.
- Should equipment be leased? Should the roasting of the beans be "outsourced" or needed to roast them in the store with our own roaster?
- Impact of inventory on quality, sales and store image. What is the appropriate “merchandising mix” in the store?
- How extending business hours (adding employees) will affect sales.
Despite the best efforts, it is not always easy to predict or anticipate every single cost driver. My advice usually is to scale back on the "grand vision" in the beginning, unless limited resources is not a factor. Do not allow enthusiasm to get on the way of the “numbers” and of hard realities. Conserving cash should be fundamental in this environment. Look at your options at different levels of your business and consider outside contract help. Include a cushion of 20-40% to account for cost overruns, as you budget your next 6-12 months. And when you are ready to hire full-time employees don’t just think of them as adding a person behind the counter, but rather as adding an advocate for your business, products and services. They have the potential to be your best sales and marketing people and you will need them.
